AUDIO RESPONSE

With just a phone call you can access your account 24 hours a day, 7 days a week.  Our audio response system allows you to check on your account balance, transfer money, make loan payments, do teller check withdrawals, and much more.  Please refer below on how to use audio response.

ACCOUNT SUFFIXES CONVERSION TABLE Suffix A - 21#  Primary Shares Suffix M - 61#  Certificate of Deposit Suffix B - 22#  Secondary Shares Suffix N - 62#  Certificate of Deposit Suffix C - 23#  Secondary Shares            Suffix O - 63#  Certificate of Deposit Suffix D - 31#  Minor Shares Suffix S - 73#  Super Shares Suffix H - 42#  Holiday Shares Suffix X - 92#  Share Draft Checking Suffix I - 43#  IRA Suffix 9 - 19#  Five Star Checking

Call 713-704-CASH (2274)
Press 1 for English or 2 for Spanish
Press 1 for credit union member
Enter your account number followed by #
Enter your password followed by #
Press 1 for account balances
Press 2 for account transfers
Press 1 to transfer from savings to checking
Press 2 to transfer from savings to savings (ie, savings to holiday)
Press 3 to transfer from checking to savings
Press 5 to transfer to another account number
Press 6 do to a loan advance
Press 3 for loan payments
Press 1 to make a loan payment from you account
Press 1 to make payment from your checking account
Press 2 to make payment from your savings account
Press 2 to get your loan payoff
Press 4 for account information (listen to last deposits and withdrawals)
Press 1 for checking account information
Press 1 for last (5) transactions
Press 2 for cleared drafts
Press 3 of all other
Press 1 for last (5) ATM transactions
Press 2 for last (5) debit transactions
Press 3 for last (5) ACH transactions
Press 4 for last (5) deposits
Press 2 for savings account information
Press 1 for last (5) transactions
Press 2 of all other
Press 1 for last (5) ATM transactions
Press 2 for last (5) debit transactions
Press 3 for last (5) ACH transactions
Press 4 for last (5) deposits
Press 3 for loan information
Press 4 for certificate of deposit information
Press 5 for IRA information
Press 5 to do a check withdrawal
Below are samples of frequently used transactions:
Account Balance: Enter 1 for English or 2 for Spanish, 1, Account #, enter pin/ password #, 1, enter 1 for all balances.
Account Transfer: (Savings / Checking): Enter 1 for English or 2 for Spanish, 1, Account #, enter pin/ password #, 2 #, 1, 21, 92, enter dollar amount #, 1 # if correct.
Loan Add on: Enter 1 for English or 2 for Spanish, 1, Account #, enter pin/ password #, 2 #, 6, 1, 1 = suffix X, 2 = suffix A, then press #.
To Hear Checks Paid / Cleared: Enter 1 for English or 2 for Spanish, 1, Account #, enter pin/ password #, 4, 1, 92, 2, 1.

SHARES = SAVINGS                            SHARE DRAFT = CHECKING