CONTACT US

We encourage all members to contact us with any questions or concerns they have regarding either their account or the Credit Union.  Please allow sufficient time for us to respond to your inquiry.  We may ask you for your account number or other personal information for verification.  We will never fax, email, text, etc., any of your account information to you.  

Refer to the appropriate department staff listed below for your inquiries.

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HOW TO WIRE MONEY TO US: (DOMESTIC WIRES ONLY)

 

WIRE TO : CORPORATE AMERICA CU

 

4365 CRESCENT ROAD, IRONDALE, AL. 35210.   ABA # : 262090120

 

WITH CREDIT TO: BAYOU CITY FCU, ACCOUNT # 313092093.

 

REF: RECIPIENT'S NAME AND THEIR BCFCU ACCOUNT #.

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IF WIRING MONEY FROM US (DOMESTIC ONLY).

YOU WILL NEED TO STOP BY IN PERSON WITH THE FOLLOWING INFORMATION:

YOUR CURRENT GOVERNMENT ISSUED PICTURE ID

ROUTING NUMBER AND ADDRESS OF RECEIVING INSTITUTION,

ACCOUNT NUMBER, NAME, AND ADDRESS ON RECEIVING ACCOUNT.

 

I-Store or Goggle app. = "Bayou City FCU"    Download FREE today!

 


 

CLOSED HOURS - Main Location and Jones Service Center

 

 BCFCU WILL BE CLOSED: 

JULY 4, 2017

SEPTEMBER 4, 2017

OCTOBER 9, 2017

NOVEMBER 10, 2017

NOVEMBER 23, 2017

DECEMBER 25, 2017

JANAUAY 1, 2018

 

IMPORTANT NUMBERS:

 

24/7 AUDIO RESPONSE: 713.704.2274, (CASH).  Call this number to get balances, check on transactions, etc.  Your starting PIN is the last four digits of your social security #. 

 

VISA DEBIT CARD: 866.664.9364 (USE THIS NUMBER TO REPORT A LOST OR STOLEN DEBIT CARD).

 

VISA DEBIT CARD PIN # CHANGE: 877.265.9594

 

VISA DEBIT CARD DISPUTE NUMBER: 800.808.6402

 

 VISA DEBIT CARD ACTIVATION #: 866.642.0450

 

MASTER CARD CREDIT CARD: 800.442.4757

 

BILL PAYER - CUSTOMER SERVICE: 855.883.2318

 

TRU-STAGE INSURANCE: 888.380.9287

 

MRC OR GAP: 888.557.8955

 

 

 

 

Please send all mail correspondence, such as loan payments, deposits, request, etc. to the following address:

 

Bayou City Federal Credit Union
6414 Fannin Ste G50
Houston, TX  77030

  

 

HOURS:

 

MAIN LOCATION

 

JONES SERVICE CENTER

(Ground floor JONES BUILDING, MH - TMC)

MONDAY - FRIDAY

8:30AM - 4:30PM

 

8:30AM - 4:30PM

 

 

SATURDAY & SUNDAY

NOT OPEN

 

 

NOT OPEN

 

         


 

2017 BOARD OF DIRECTORS:

 

BARBARA J. WISECUP (CHAIRWOMAN)

ROBERT NYGAARD (VICE CHAIRMAN)

JUDY HARRELSON (TREASURER)

SYLVIA SKOTAK (SECRETARY)

WILLIAM BORAS 

BRENT PEERY

ROSANNA MORENO

TRACEY RICHARDSON 

 

 

General Information - Account representatives can answer any general question or questions pertaining to account services or products in which the Credit Union offers.  For lending (loan) questions, contact an employee of the Loan Department, directly.

  

Pamela - Jones Service Center

Account Representative

Phone: 713.791.1397

Fax: 713.796.0201

ms5@bcfcu.org

 

 Michelle - Main Office

Sr. Account Representative

Phone: 713.704.3980

Fax: 713.704.0524

ms1@bcfcu.org

 

Ali - Main Office

Account Representative

Phone: 713.704.3980

Fax: 713.704.0524

ms3@bcfcu.org

 

 

Deborah (Jones Service Center)
Senior Account Representative
Phone: 713-791-1397
Fax: 713-796-0201

 ms2@bcfcu.org

 

 

 
 
 

 

 

 

 


 

  

Loan Department - Personnel on hand to answer any questions regarding lending department inquiries. 

 

 
 Alex
Loan Officer
Phone: 713-704-0522
Fax: 713-704-4420
Lending1@bcfcu.org
           
Nathan
Senior Vice President: Lending
Phone: 713-704-0521
Fax: 713-704-4424

VP.lending@bcfcu.org

 

Operations - Are available to handle all inquiries regarding operational or management inquiries. 

 

 
Ron
President / CEO
Phone: 713-704-4943
Fax: 713-704-4428
President@bcfcu.org
           
Troy
Vice President: Accounting and Operations
Phone: 713-704-0520
Fax: 713-704-4427

VP.operations@bcfcu.org

 

JSC = Jones Service Center ( MHHS- TMC Jones Building - Ground Floor)

 

 

 

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