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CONTACT US |
We encourage all members to contact us with any questions or concerns they have regarding either their account or the Credit Union. Please allow sufficient time for us to respond to your inquiry. We may ask you for your account number or other personal information for verification. We will never fax, email, text, etc., any of your account information to you.
Refer to the appropriate department staff listed below for your inquiries.
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HOW TO WIRE MONEY TO US: (DOMESTIC WIRES ONLY)
WIRE TO : CORPORATE AMERICA CU
4365 CRESCENT ROAD, IRONDALE, AL. 35210. ABA # : 262090120
WITH CREDIT TO: BAYOU CITY FCU, ACCOUNT # 313092093.
REF: RECIPIENT'S NAME AND THEIR BCFCU ACCOUNT #.
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IF WIRING MONEY FROM US (DOMESTIC ONLY).
YOU WILL NEED TO STOP BY IN PERSON WITH THE FOLLOWING INFORMATION:
YOUR CURRENT GOVERNMENT ISSUED PICTURE ID
ROUTING NUMBER AND ADDRESS OF RECEIVING INSTITUTION,
ACCOUNT NUMBER, NAME, AND ADDRESS ON RECEIVING ACCOUNT.
Apple App Store or Google play store:"Bayou City FCU" Download the app today!
IMPORTANT NUMBERS:
24/7 AUDIO RESPONSE: 713.704.2274, (CASH). Call this number to get balances, check on transactions, etc. Your starting PIN is the last four digits of your social security #.
VISA DEBIT CARD: 866.664.9364 (USE THIS NUMBER TO REPORT A LOST OR STOLEN DEBIT CARD).
VISA DEBIT CARD PIN # CHANGE: 877.265.9594
VISA DEBIT CARD DISPUTE NUMBER: 800.808.6402
VISA DEBIT CARD ACTIVATION #: 866.642.0450
MASTER CARD CREDIT CARD: 844.848.0049
BILL PAYER - CUSTOMER SERVICE: 855.883.2318
TRU-STAGE INSURANCE: 888.380.9287, (ALL INSURANCE NEEDS)
MRC OR GAP: 888.557.8955
Please send all mail correspondence, such as loan payments, deposits, request, etc. to the following address:
Bayou City Federal Credit Union |
6414 Fannin Ste G50 |
Houston, TX 77030 |
MAIN LOCATION |
JONES SERVICE CENTER (Ground floor JONES BUILDING, MH - TMC) |
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MONDAY - FRIDAY |
8:30AM - 4:30PM |
8:30AM - 4:30PM |
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SATURDAY & SUNDAY |
CLOSED
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CLOSED
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2020 BOARD OF DIRECTORS:
BARBARA J. WISECUP (CHAIRWOMAN)
ROBERT NYGAARD (VICE CHAIRMAN)
JUDY HARRELSON (TREASURER)
STEVEN LANGLEY (SECRETARY)
WILLIAM BORAS
BRENT PEERY
TRACEY RICHARDSON
BRIGID ROBERSON
General Information - Account representatives can answer any general question or questions pertaining to account services or products in which the Credit Union offers. For lending (loan) questions, contact an employee of the Loan Department, directly.
Erica - Main Office
Member Service Manager
Phone: 713-704-3980
Fax: 713-704-0524
Arlette - Main Office
Member Service Representative
Phone: 713-704-3980
Fax: 713-704-0524
Deborah - Jones Service Center
Senior Member Service Representative
Phone: 713-791-1397
Fax: 713-796-0201
Diana - Jones Service Center
Member Service Representative
Phone: 713-791-1397
Fax 713-796-0201
Loan Department - Personnel on hand to answer any questions regarding lending department inquiries.
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Operations - Are available to handle all inquiries regarding operational or management inquiries.
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JSC = Jones Service Center ( MHHS- TMC Jones Building - Ground Floor)